See below for a list of more commonly asked questions!
Do I have to be home while you groom my pet?
Until we get to know you and your pet we prefer that you be home while Bubbles-N-Biscuits Mobile Pet Grooming is at your home. Once we have developed a relationship (1-2 visits) we can make arrangements to work on your pet even if you aren't home. Please ask for more details.
What if I have to cancel my appointment?
Cancellations must be made at least 24 hours prior to the scheduled appointment time. Being a mobile service I only take 4 to 6 grooming appointments per day. A last minute cancellation cannot be refilled, resulting in lost income. If you are not home when we arrive for your scheduled and confirmed appointment you will be assessed a $40 No-Show Fee per pet.
Do you type of payments do you accept?
I accept Visa, Mastercard, cash and checks Payment is due at the time services are rendered. There is a $25 service charge fee for all returned checks. When you write a check to Bubbles-N-Biscuits Mobile Pet Grooming you agree to pay this fee should your check be returned for any reason!
How often should my pet be groomed?
How often a pet is groomed depends on a number of factors. On average, dogs should be groomed every four to six weeks. If you prefer not be burdened with daily brushing, your dog should be groomed more often. If you like to keep your dog's coat trimmed short, you may be able to get away with more time between professional grooming sessions. It also depends on your dog's breed, coat type and how much time it spends outside. Please call me for a personal consultation.
Do you groom large dogs and cats?
Yes, I am able to groom large dogs and cats. I have a hydraulic table and a ramp to get them into the tub. If your dog weighs over 75 lbs and is uncooperative and will not walk the ramp into the tub then you will be charged the minimum service charge and for whatever services were performed. I will, however, make every effort possible to get them into tub.
Do you groom dogs that require a muzzle?
No, I do not use muzzles, therefore, I do not groom aggressive dogs.
Are the fee's for mobile grooming more expensive than going to the local grooming shop?
Our fee's are all inclusive. You are paying for a specialized service. For only $10 to $20 more on average than a local grooming shop your pet receives individualized attention and high quality products. Our service is performed in a much calmer environment resulting in less stress to your pet. They are not separated from your home all day. Their exclusive grooming experience will be completed in less than two hours on the average! In addition to that, you have the convenience of not having to leave your home or use your time and vehicle/gas to transport your pet.
Some grooming shops have an extra charge for grooming services completed in less than 4 hours! You can rest assured that you and your pet are getting the very best service available.
Do you need to use my water or electricity?
No - Bubbles-N-Biscuits Mobile Pet Grooming is a completely self-contained unit. The salon has a fresh water tank and a grey water tank on board. I will never empty dirty water on your property. This unit runs on generator power while at your home, so you won't have to worry about providing electricity or blowing a circuit.